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Review Over twenty pre-publication reviews are shown on the front and back covers and in the prelims. Please see below. Read more From the Back Cover From the front coverAn exceptional book for learning at every level - whether you are a business school student or a chief executive; Prime Minister or a new recruit into the civil service. Lord Owen CH FRCP, Former UK Foreign Secretary and author of The Hubris SyndromeFrom the back coverRiveting. The discussion of industry affinity - the collateral damage and guilt by association inflicted on innocent members of an industry by the misdeeds of a few - is especially intriguing. As co-chair of the Presidential Commission on the BP Oil Spill, I learned how the billowing fire and flying shrapnel of the disintegrating Gulf of Mexico oil platform punctured the reputations of all off-shore oil enterprises. Hundreds of reputations and billions of pounds might have been saved through a close reading of this book. Senator Bob Graham, Co-chairman of the National Presidential Commission on the Deepwater Horizon disasterThe authors highlight the role of culture and conduct and of the wider responsibilities of organizations to their customers and to the public. I much endorse their recommendations to business leaders. It is instructive to see the subject handled with such conviction and clarity. Sir Winfried Bischoff, Chairman, Financial Reporting CouncilThis thoroughly enjoyable book is a must-read for leaders of all organizations at all levels, right up to the board and its leadership. Dr Kiyoshi Kurokawa, Chairman of the National Diet of Japan's Independent Investigation Commission of the Fukushima Nuclear AccidentThe authors show why the most valuable core competence for leaders everywhere is the ability to understand how people actually feel, think and behave and how to manage risks from people effectively. This is just as important for government and the public sector as for private sector organizations. Richard Bacon MP, Deputy Chairman, House of Commons Public Accounts CommitteeI very much welcome this book as a comprehensive and insightful study intoone of the most critical but often neglected aspects of risk management - reputational risk. John Hurrell, Chief Executive, Airmic Rethinking Reputational Risk is an excellent contribution to the understanding of reputation as a key indicator of the quality of a company's leadership, culture and material stakeholder relationships. Colin Melvin, Global Head of Stewardship, Hermes Investment ManagementThe authors provide excellent, practical insight into the forces which undermine trustand challenge the sustainability of organizational life.Margaret Heffernan, author of Wilful Blindness'This book will be chastening reading for company board members. Other readers will be fascinated, and also horrified, by the systematic risk-blindness of those who oversee our largest and most powerful companies. Professor Andrew Hopkins, author of Risky Rewards: How company bonuses affect safetyFrom the PrelimsThe authors have examined trust in business through the lens of reputational risk and identified themes that really matter. Their well-illustrated commentary is a good read for business leaders at all levels. Dame Alison Carnwath, Company chair, Audit Committee chair, NED and Supervisory board memberRethinking Reputational Risk is a helpful book not only for those involved in businessbut for all organizations and institutions, including the Church. It highlights theinevitable vulnerability of all personal and corporate leadership and the commoninability of such leadership to recognize and act on the possible consequences of such vulnerability. The themes of this book are timely and pertinent for all. John Stroyan, Bishop of WarwickThis publication does indeed rethink reputation risk. It provides an accessible,readable discourse on the subject and, unlike many of its ilk, combines expertlytheory, example and practice. The latter is key to help companies improve, and theaddition of practical questions does this. Philippa Foster Back CBE, Director, Institute of Business EthicsThis book is a must-read for all risk managers. It covers the critical issue of humanbehaviours and culture and how inappropriate behaviours can seriously damage anorganization's reputation and therefore the organization itself. This way of looking atthe matter is new to the repertoire of books on reputation risk. Trevor Llanwarne CB, UK Chief Government Actuary 2008-2014This excellent book plugs gaps in and is a much needed contribution to ourunderstanding of how reputational damage can wreak havoc on a business and itsstakeholders. Simon Osborne, Chief Executive of ICSA: The Governance InstituteRethinking Reputational Risk serves as a powerful and timely reminder for allorganizations not to use their risk management systems and processes to provide afalse sense of security. If just one of the many questions to mull included in the bookencourages you to stop, reflect and act on potential vulnerabilities in your organization, it will have helped you on the journey to build greater resilience.' Charles Tilley, Chief Executive, Chartered Institute of Management Accountants(CIMA), 2001-2016It can be difficult to identify reputational risks because perceptions are subjective. However, no organization can or should ever be risk-free because innovation should be encouraged and human fallibilities are inevitable. Leaders need to walk this precarious tightrope, and this book offers valuable insights to help them. Michael Izza, Chief Executive of the Institute of Chartered Accountants in England and WalesThis is an inspiring, insightful and definitive guide for both companies and theirinvestors. A deeper understanding of human behaviour is at the heart of a deeperunderstanding of corporate and investment resilience. Andy McNally, author of Debtonator and Chief Executive of Equitile InvestmentsTake well-researched insight into the anatomy of reputational risk, add a dash ofsocial anthropology, a handful of provocative questions and you've got a recipe forsuccess. This book will give you the academic rigour behind the latest thinking onreputational risk as well as the practical advice you need to start applying what youlearn. Jennifer Janson, author of The Reputation PlaybookHow refreshing to find a book on business that recognizes from the start that we ashuman beings , and especially as leaders and managers, do not behave rationally and have an infinite capacity to fool ourselves into complacency. Fitzsimmons and Atkins speak from experience and their powerful array of examples and war stories should get your attention. Mark Goyder, CEO, Tomorrow's CompanyThis book provides a fascinating bridge between individual-based psychological principles and an understanding of organizational systems. This opens up a wealth of opportunities for the application of psychology into an area where it has perhaps been undervalued. Dr Lizzy Atkins, NHS Consultant Clinical Psychologist Effective use of traditional management metrics is a given for many organizations, but Derek and Anthony's valuable reference work illustrates that sustainability requires an equal focus on the risks associated with people and their behaviours. This fresh thinking is most welcome. Diane Walker MBA, FCII, Managing Director, InTouchThere was a time when the whole business world was based on long-lasting, pure and undefined ethics and reputation. This is a great book bringing to the surface what this business world we live in has tried to ignore and hide away for so long, thus creating so much damage in the process. Stavros Stavrou, Former Chairman of Cyprus Airways, MD, Oilinvest BV and Executive Vice President of the Cyprus National Hydrocarbons Company LtdThis new highly readable book, with its forceful stories of board shortcomings, is a timely reminder of directors' responsibilities. 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